Shipping Policy
General Information
- Currently, we only provide shipping to Malaysia.
- Delivery fee is calculate during checkout.
- Kindly ensure your shipping address is accurate, as we don’t allow amendments after your order number is generated.
- Our courier service providers are GDex, Pos Laju, and our own diver .
- We are unable to deliver to P.O. Box addresses. For university/college campus addresses, your orders can only be delivered to the administration office or mail room.
Delivery Time during MCO period
Kindly do expect delay on order processing & parcel deliveries during MCO period. We try our best to prepare your orders and send them out as soon as we can. Parcels should be able to be delivered to West Malaysia customers in 5-7 business days.
Please contact 03 9131 4399 or enquiry@conceptaudio.com.my for further assistance with your order details .