Goods sold are not returnable / refundable.
In the unlikely case that you are not satisfied with your purchase (e.g. damaged during shipment, wrong item/type/shade/etc), please follow the step-by-step guide:
- . Email firstname.lastname@example.org with the subject '[Your Order No] Return/Exchange Request’ and include your order number, name, the reason for the return/exchange, attach any supportive material/image.
- We will begin to process your request. Once your return request is approved, our team will follow up for assistance via email.
Kindly inform us within 3 days upon receipt of goods. Otherwise, your request will not be processed.
If you still need help , please contact our customer service for support. We will try our level best to reply to your enquiry within 48 working hours.